According to Article 9, paragraph 1 of Government Ordinance no. 34 of June 12, 2014, regarding consumer rights in contracts concluded with professionals, you have the right to withdraw from distance contracts, without stating any reasons, within 14 days from the date when you or a third party other than the carrier, indicated by you, takes physical possession of the products / the last product.
If you withdraw, we will reimburse any amount we have received from you, including delivery costs, except for additional costs resulting from your choice of a different delivery method than the cheapest standard delivery type offered by us, without undue delay and, in any case, no later than 14 days from the date we are informed about your decision to withdraw from this contract.
We will carry out this reimbursement using the same payment method as the one used for the initial transaction, unless you have expressly agreed to a different reimbursement method; in any case, you will not be charged any fees as a result of such reimbursement.
Ship the products within a maximum of 14 days from the date of receiving the package. The deadline is considered met if the products are sent back before the expiration of the 14-day period.
You will have to bear the direct cost of returning the products. You are only responsible for the diminished value of the products resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the products.
Return address: